1. General Shipping Information
Mubarra Instrumed offers reliable international shipping for all orders. Shipping fees, delivery times, and options are provided during checkout and vary based on destination and order size.

2. Processing Time
Orders are typically processed within 2-3 business days after payment confirmation. For custom or bulk orders, processing may require additional time, and we will provide an estimated timeline upon order confirmation.

3. Shipping Rates and Methods
Shipping costs are calculated based on destination, product weight, and selected shipping method. Options for standard and express shipping are available at checkout, depending on the delivery address.

4. International Shipping
We ship worldwide, but please note that customs duties, import taxes, and fees may apply based on your country’s regulations. The customer is responsible for covering any additional customs charges.

5. Delivery Times
Estimated delivery times vary by destination:

Pakistan: 2-5 business days
International: 7-15 business days, depending on location and customs clearance.
Delays may occur due to customs, shipping carriers, or unforeseen circumstances. Mubarra Instrumed is not liable for such delays.

6. Order Tracking
Once your order is shipped, you will receive a tracking number via email, which allows you to monitor the shipment’s progress in real-time.

7. Custom Orders and Bulk Shipments
Custom orders and bulk shipments may require additional processing and shipping time. We will communicate an estimated delivery schedule once these orders are confirmed.

8. Undeliverable Packages
If a package is returned to us due to incorrect or incomplete address information, failed delivery attempts, or refusal to pay customs fees, we will contact you to arrange reshipment. Additional shipping fees may apply.

9. Damaged or Lost Shipments
If your shipment arrives damaged, please contact us within 7 days with photos of the package and items. For lost shipments, please reach out, and we will coordinate with the shipping carrier to resolve the issue.

10. Contact Information
For questions or concerns about your order’s shipping, please contact our support team via the Contact Us page. We are here to assist and ensure your order arrives safely and on time.