Frequently Asked Questions

We specialize in high-quality Dental Instruments, ENT Instruments, and Veterinary Instruments, designed for professional use by healthcare providers.
Mubarra Instrumed is based in Pakistan, from where we manufacture and export our instruments worldwide.
Yes, we offer custom manufacturing services to meet specific requirements. Contact us to discuss your customization needs.
You can place an order by adding products to your cart and completing the checkout process. For bulk orders or custom inquiries, please reach out via our contact form.
We accept various payment methods, including bank transfers, credit cards, and secure online payments. Specific options will be displayed at checkout.
Yes, we ship our instruments worldwide. Shipping costs and delivery times will vary based on location and order size.
Once your order has shipped, you will receive a tracking number and link to monitor its progress.
If you receive a damaged or faulty item, please contact us within 7 days of receiving your order. We will arrange a replacement or refund as per our return policy.
Yes, our instruments come with a warranty against manufacturing defects. Warranty details vary by product category, so please refer to the product page or contact us for specifics.
You can reach our support team through our Contact Us page, where you’ll find our email and phone contact details. Our team is here to assist with any questions.